TERMS & CONDITIONS
BY PLACING YOUR ORDER YOU AGREE TO THE TERMS & CONDITIONS BELOW.
Where a proof of your artwork is required, please check thoroughly and return with any changes clearly marked and explained. Approvals must be sent to firstname.lastname@example.org
In approving artwork to print, you are verifying that all details presented on the artwork proof have been checked and are correct. Noosa Print can only match information given. We want you to be happy with the finished product so it is really important that you take this proofing seriously and check for spelling or any errors that could have crept in during the processing of your files. You will receive what you approve, so if there is a typo you will be the proud owner of signs with a typo! We will not be held liable for any costs incurred to replace items due to insufficient checks to the artwork proof. Please note that print colours are different to those you see on your computer screen. If you have any doubt, please speak to us.
All artwork is to be provided print ready, we do not check your file. If you send us an order for your print ready item it is an acknowledgement that you have proofed your text, images, layout and colours. We will not be held liable for any costs incurred to replace items due to insufficient checks to the artwork proof.
Approvals over the phone will not be accepted and will need to be approved in writing.
If your artwork is not in the correct format for printing purposes, you must notify us of the changes required. If you require our graphic design team to assist you with the formatting of your order, charges will apply.
Please allow two to seven working days for your order to be completed from approval. We will notify you at the quote stage if your order will take longer than this.
Noosa Print may take images of your order during printing and production, which we may use on our social media platforms. If you do not wish us to include images of your order, please let us know.
Noosa Print reserves the right to modify, change, or discontinue any aspect of their services at any time. Noosa Print reserves the right to modify service prices, effective upon posting on the noosaprint.com.au website.
Payment Policy: Orders must be paid for on pick up. Orders under $200 require full payment at time of order (paid over the phone, or via bank transfer) prior to work commencing on your order. Orders over $200 require a deposit of 50% prior to work commencing with the outstanding balance is to be paid on collection. We will not store or hold your credit card details unless otherwise agreed with you for the purposes of placing an order.
Please Note: If your account is overdue, we reserve the right to refuse provision of further services until the outstanding amounts have been paid in full. If your account remains overdue for a period of over 60 days, we will refer this debt to a collections agency which may affect your credit rating and incur further fees and charges.
Refunds will be provided at our discretion, where a product or service was not delivered as intended.
If you are dissatisfied with the products and services, please contact us immediately via email email@example.com to notify us. Claims must be made in a timely manner and in any event by no later than 7 days after the order was received, and must contain sufficient detail to allow us to investigate your claim. If you attempt to modify or carry out any remedial work to alleged defective goods without first obtaining our consent to do so, we will not be held liable.